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    recovery

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    Chris Preston's profile image

    Chris Preston on 30 Jul 2018 22:46:04

    There should be a way to view the recovery key either on the gateway server or on the cloud service. In business, it is not uncommon for the original installer to move on to greener pastures ("get run over by the beer truck" as we say), taking the location of the recovery key with them. The new responsible party will then need this key.

    Comments (3)
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    Andres Martinez on 30 Sep 2021 21:21:03

    RE: recovery

    We need this!

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    Islam El-Ghazali on 06 Jul 2020 00:02:49

    RE: recovery

    I agree with is idea, There should be a way to easily recover the gateway recovery key. Whether using power-shell or other ways to get this key. On the off chance a way to reset or forgot recovery key option.

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    Chris Preston on 05 Jul 2020 23:25:39

    RE: recovery

    Remind user to record recovery key upon uninstallation. When uninstalling the gateway, a reminder should be shown reminding the user that if they intend to reinstall the gateway they will need the recovery key, and then show that key to them so that they can record it.