Skip to main content
Microsoft Idea

    Issues

    Under Review

    Unable to sign in on desktop

    Vote (4) Share
    's profile image

    on 14 Nov 2016 20:44:57

    I cannot sign in with Power BI desktop - October 2016 version

    The error message is:
    Sorry, we encountered an error while trying to sign you in. Details Service returned error. check InnerException for more details

    I have no problem signing in on the Power BI service account or with the Power BI desktop - September 2016 version.

    Comments (3)
    's profile image Profile Picture

    rishikesh on 05 Jul 2020 22:36:50

    RE: Unable to sign in on desktop

    i also encounter this error sometimes.

    's profile image Profile Picture

    Mike Kim on 05 Jul 2020 22:34:39

    RE: Unable to sign in on desktop

    I cannot sign in and cannot even reset the password. It asked me to contact admin..

    's profile image Profile Picture

    sadf sdf on 05 Jul 2020 22:34:38

    RE: Unable to sign in on desktop

    Hello Ole,
    Is this only happening from one machine all computers with your identity?
    Thanks
    Chuck