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Improving usage metrics reports for better analysis

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Georgiana CIUPERCĂ's profile image

Georgiana CIUPERCĂ on 06 Apr 2022 07:59:25

Hi. I have multiple improvement ideas collected from users to improve the usage metrics report functionality.

  1. Currently the usage metrics report shows the views & unique viewers per day, but no visibility over the different times in a day. This will be a great improvement as we will be able to better monitor user adoption and analyze peak times
  2. Currently the usage metrics report only shows the user activity from the past 3 months. In order to properly display to management what is the user adoption and value from published reports, this time frame should not be restricted to the past 3 months only - but always show all the activity since the very beginning. Report creators can then adjust the time frame according to the needs of the business.
  3. Currently the usage metrics report is showing all the activity up until yesterday, even though the usage report is being refreshed every couple hours. Can we get a higher frequency of updating the usage metrics report than only daily? Say hourly or at least several times per day.
  4. Currently the usage metrics report is only showing the usage on the reports published in apps or workspaces. However, if users save a copy of the report from the app/workspace into their own workspace, the usage metrics report will not show this activity.

Thank you for consideration