Toks on 25 Oct 2019 21:03:45
Hi,
I cannot get data from Zendesk using the Power BI Zendesk Beta plugin anymore, because Zendesk has changed their API, and Power BI will have to make some adjustments for it to work. It's mentioned here: https://develop.zendesk.com/hc/en-us/articles/360022563994--BREAKING-New-Search-API-Result-Limits?fl...
If this isn't updated, we will continue to receive this error when refreshing "OLE DB or ODBC error: [DataSource.Error] Web.Contents failed to get contents from 'https://jssi.zendesk.com/api/v2/search.json?page=11&query=type%3Aticket' (422): Unprocessable Entity"
1. Will Microsoft Power BI be creating an update to the Zendesk beta plugin to address this in the near future?
2. Is there a work around we can use in the mean time?
Thanks.
- Comments (13)
RE: Update Zendesk Beta Plugin to support new Zendesk API changes
It will be really appreciated that MS Power BI team could create an update to Zendesk API changes since it is impacting our daily task. No workaround found so far, please inform if any info could be helpful, thanks.
RE: Update Zendesk Beta Plugin to support new Zendesk API changes
This impacting our daily metric needs.
RE: Update Zendesk Beta Plugin to support new Zendesk API changes
Great you already mentioned this. Wasnt able to find a workaround. We have a big and important Zendesk report, so solving this would be very very appreciated