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JIRA servicedesk more data & faster refresh

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Niels on 16 Jun 2017 19:55:27

We're using JIRA servicedesk and we connected the Power BI app to do some reporting. But we're missing data to analyse SLA times on tickets. Even time of creation, resolving and closing of tickets. Please add this data to the dataset.
And if it's possible automatically refresh the dataset faster than daily. For example every 15 minutes.