Microsoft Idea

Conan Broad on 30 Oct 2024 02:59:56

RE:

I feel this should me a mandatory feature for any call centre telephony application, it was certainly a surprise that Dynamics does not already have it.Currently with long connection times once an Agent has accepted a customer call (5-10seconds) it is very unclear when the audio has connected for both call parties. This has led to frustration among the staff at my company's contact centre and a less that professional experience for our customers.

on 30 Oct 2024 02:50:16

RE:

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on 30 Oct 2024 02:50:07

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on 30 Oct 2024 02:50:01

RE:

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on 30 Oct 2024 02:49:40

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on 30 Oct 2024 02:49:36

RE:

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on 30 Oct 2024 02:49:31

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on 30 Oct 2024 02:49:14

RE:

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on 30 Oct 2024 02:49:03

RE:

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on 30 Oct 2024 02:48:57

RE:

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