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Kieran Leigh on 01 Oct 2024 08:53:45

RE:

This is a consistent user request. I have made a similar suggestion - allowing the use of icons in text boxes. Either way, where icons are used, they need to be documented. Currently, I have to insert the icons as images and manually position them n order to provide a legend.

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Shruthi Katepalli on 01 Oct 2024 08:49:57

RE:

We need this feature to generate leads from popular platforms. Without it, we’ll miss out on potential leads. Implementing it quickly in Real Time Journeys is very important.

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Praneeth Kurella on 01 Oct 2024 07:41:59

RE:

This feature is essential for generating leads from a widely used platform. We would greatly appreciate the prompt implementation of this feature in Real Time Journeys.

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Akshitha Nampally on 01 Oct 2024 07:37:53

RE:

This feature is crucial to generate leads from widely used platform. Our business has major impact as we will lose potential leads without this feature. Sooner implementation of this is Real Time Journeys in much appreciated.

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Sudheer Vanguri on 01 Oct 2024 07:28:08

RE:

This feature is crucial to generate leads from widely used platform. Our business has major impact as we will lose potential leads without this feature. Sooner implementation of this in Real Time Journeys in much appreciated.

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on 01 Oct 2024 00:23:19

RE:

such basic functionality yet huge difference maker, please do it guys.

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Laurie Rhoton on 30 Sep 2024 21:42:00

RE:

We have found a solution to this problem by enabling the Transfer orders table in Organization adminstration > Document management > Active document tables.

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Laurie Rhoton on 30 Sep 2024 19:47:51

RE:

We have found a solution to this issue by turning on the Active document table for Vendor invoice journal (table name).

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Marc Caille on 30 Sep 2024 19:34:18

RE:

This feature is only available in the Workspace App. It should be made available in Agent Experience Profile for Customer Service HUB app as well. Thank you!

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Clariza Dellomas on 30 Sep 2024 19:19:49

RE:

Recommending for a feature to disable the auto-expansion of Copilot pane in Customer Service Hub App.This feature would reduce the number of clicks for users and provide a larger screen when their app load.Hoping a prompt implementation, as the auto-expansion is quite frustrating for CS Hub users.